How Inclusion Is Playing A Leading Role In A Great Work Environment

Inclusivity is a buzzword in the HR field.

Of course, you want to create a space that is warm and welcoming for all team members regardless of age, gender, culture or background.

But inclusivity can be so much more than that.

Embracing the full potential of your team members and creating a positive working environment is incredibly valuable on a personal and professional level.

That’s why inclusion is playing a leading role in retention, innovation, and so many other key areas of business. Let’s investigate this further to see how you can create an inclusive environment at your workplace.

What Is An Inclusive Workplace?

Creating an inclusive workplace is not about investing thousands of dollars or overhauling the way you do things. It is simply about creating an environment where everyone feels valued, respected, heard and supported regardless of their background, identity, or differences.

Leading from the top, focusing on inclusivity is creating a place where diversity is not only acknowledged but celebrated. All individuals should have equal opportunities to contribute, grow, and succeed.

Everyone should feel a sense of belonging, no matter who they are. Age, gender, race, culture, religion, sexual orientation, disabilities, or economic background should not be factors – in fact, you should actively work against discrimination or unconscious bias in these areas.

Inclusion is the way, as it fosters a place where people want to be every day and encourages the desire to work towards the common goals of the business.

The Value Of Inclusion

Inclusion is a valuable thing to foster in any environment, but especially in the workplace. Here’s why:

Self Confidence

Knowing you belong and matter helps you to have greater self confidence. New Zealand is becoming an increasingly diverse place. So, it makes sense that our workplaces are becoming equally diverse. Sometimes, majority groups can make others feel excluded simply because they have a habit of emphasising what they have in common.

This isn’t always done intentionally, but it has the negative impact of making those in the minority feel like an outsider. This can negatively impact their self confidence and make them less likely to engage with their role, the business, and the rest of the team.

If everyone can be consciously aware of their behaviour and foster inclusivity, every team member can feel confident, happy and engaged in their work.

Innovation

Businesses that innovate can stay relevant and reach their full potential. That’s because they can adapt to the constantly changing environment that surrounds them and come up with creative solutions to challenges.

When inclusivity is a focus, all your team will feel empowered to speak up and offer their ideas. This is when the best solutions come to light as you can gain perspective from all areas of the business to create practical innovation that works.

Retention

When your team feel the sense of belonging, support and fulfilment that inclusivity brings, you can significantly increase your staff retention rate. If they feel valued and included within your company, then they are more likely to develop a strong sense of loyalty.

Creating a space full of equal access development opportunities, flexible work arrangements for all, fair and inclusive policies, along with a diverse leadership representation shows your team that anyone can succeed and advance within the business. This obviously sets the stage for good talent acquisition and retention.

Why Inclusion Is Playing A Leading Role

Because the world is such a diverse place, inclusivity is a big focus, and it should be. More and more people want to work in an inclusive workplace. They seek out businesses that offer this environment for two reasons. The first one is obvious, they want to feel like they fit in. The second reason is that they don’t want to be part of a company where their colleagues might feel excluded.

That’s why inclusion is taking a leading role in creating engaged and productive workspaces. When inclusion is a core business value you can get the best from your people as they all feel respected, heard and valued. Most importantly, your people will feel safe.

Creating An Inclusive Workspace

Core Values

Simply creating a diversity policy is not enough. Inclusivity needs to be embraced by everyone in the company, not simply seen as a policy to follow. When everyone embraces the concept of inclusivity, then they will all have an opportunity to thrive in an empowering environment.

This vibe should start from the top down with management leading the way. When your managers and leaders show sincerity and genuine interest in inclusivity it helps to intertwine these concepts into the daily behaviours of the business.

Seek Feedback

It can be difficult to know what your team want from a workspace unless you ask them! Collecting feedback is a powerful way to discover what your employees value. The way to produce the most fruitful results is to have them complete an anonymous employee survey so each team member can express their views without fear or judgment.

Collecting the feedback is only part of the process though. Once you have the results, it is important to make company wide changes in line with the needs of your team.

Review

Another important task is to review what is taking place in your business currently. What are some quick fixes you can enact to support a model of inclusivity? Getting some quick wins on the board will show your team you are committed to progress.

Then, it’s time to examine the more time-consuming aspects like policies, recruitment and remuneration. Employee policies should not have any barriers to inclusion. Review what policies you have in place and make changes accordingly. Clearly communicate to all your team what discrimination and harassment look like and the resulting consequences of this negative behaviour.

Your recruitment process should ensure any vacant role is equally accessible to all applicants and that no particular groups will be negatively impacted in the recruitment process.

Remuneration should be transparent and carefully structured. That way you can give guidance on starting salaries and any bonuses while ensuring pay equity is in place for all segments of the workforce.

Include Inclusion

Inclusion should be part of everything that you do. It should become part of your onboarding process so that new team members instantly feel welcome and connected to your business. It should also be part of the daily practices within your office, with meetings, activities and conversations that promote inclusion and understanding.

Don’t forget virtual inclusion either! Remote work is great for flexibility, but it can be isolating. Maintain human connection with those working remotely and ensure mental health resources are available for all.

Making Your Workspace Inclusive

No one wants people to feel excluded, but sometimes it can feel overwhelming to tackle inclusion in the workplace. Gaining the calm and practical advice of an expert HR team can take the stress out of the process and ensure nothing is missed.

The Spice Gals are the team to help you!

With extensive HR experience and a true focus on the human side of Human Resources, this is an area we are passionate about. We’d love to help ensure your workplace is a space where everyone feels relaxed, accepted and valued. Chat with our team today to see how we can help!

Is Your Business Equipped With Change Readiness?

Change.

In the current business climate, it seems to be the only constant for organisations.

So, when you don’t know what to expect in an ever-changing world, how can you manage your people and your business successfully?

The secret is not to manage the change.

Rather, your organisation should focus on increasing its change readiness to better navigate uncertain circumstances.

We’ve assembled our best tips for how you can do that. So, let’s explore the concept of change readiness in greater detail now.

What Is Change Readiness?

Change can be a nerve-wracking thing. Whether it is planned or forced upon you, it has the capacity to unsettle even the most stoic team members. That’s why change readiness is a powerful tool. It refers to your organisation’s ability to effectively anticipate, plan for and respond to change.

Change can encompass many areas. It can be as large as global or nationwide change, such as the Covid-19 pandemic, or smaller scale change within your business, like operations, strategies, technologies or structures.

Common areas of change that can trigger the need for change readiness include leadership capabilities, team culture, staff rotation, and external forces like market trends, regulation changes or technology advancements.

Being ready to navigate change is a skill that every organisation needs to develop as change is the only constant in business!

What Does Being Change Ready Mean?

Is your business change ready? Do you possess the necessary capabilities to adapt to both internal and external change? Being change ready entails several key elements and they are:

Understanding Change

Humans can be creatures of habit which means that any kind of change can be hard. As a business, it is vital that you understand this and how any change might impact your team culture, morale, productivity and behaviour. Having this knowledge can help you to make appropriate decisions that empower leadership and team members to embrace and navigate change effectively.

Leadership

Like everything, the ability to react to change needs to come from the top. Your leadership team should demonstrate a clear vision for handling specific changes, provide effective communication to the entire business, and be committed to guiding the organisation through change. They also help to drive a culture that fosters resilience, innovation, and continuous learning.

Agility

Change can sometimes be fast paced, so it is important that your business and team can be agile in your approach. Yes, that means being adaptive, but it creates a real forum for innovation too. When you empower your team members to contribute ideas and adapt to evolving circumstances, you encourage readiness and evolution – two key components in handling change.

Flexibility

Successful change and flexibility go hand in hand. If your business is stuck in its ways, you can’t possibly react to change in a positive manner. If you can design your structures, systems and processes to be somewhat flexible, then it will be easier to be responsive to change. Key areas for flexibility include team and project management, decision-making processes, and organisational structures.

Engagement

When your team members are actively engaged with your business, values, and the results you are trying to generate then they will feel empowered to contribute positively. They will also feel more comfortable with change, knowing that they will have the support, training and resources to navigate whatever is thrown at them. Change may even become a good thing if they have the opportunity to develop new skills and competencies.

Resilience

Resilience is all about having the ability to absorb stress and thrive in unexpected situations. Preparing you for absolutely anything, resilience can help your business to anticipate, identify and mitigate possible challenges while also positioning you to capitalise on opportunities as they arise. Instead of seeing challenges when change occurs, resilience helps you to see the potential for learning and growth.

Awareness

It can be easy to get bogged down in the day-to-day aspects of business. This can be dangerous as it doesn’t prepare you for the potential of change. Having an element of awareness allows you to look beyond those daily tasks and see the bigger picture. This can help you to see potential change before it becomes an issue. It can also help you identify opportunities for growth or collaboration.

How To Create Change Readiness

Ready to be ready for change? If so, the following steps will help:

1: Assess Where You Are At

Knowing what your organisation needs and how you can navigate specific changes will depend on the current state of your business. So, the first step is understanding where your business is right now. That way you can have clarity about what you really need. Examine your culture, processes, structures, capabilities and readiness for change. This will give you a clear starting point.

2: Know Your Mission

When you are clear on your mission and company values, you can make sure you are acting in line with them when change does occur. Aligning with your mission will allow you to develop a clear vision for change and be able to communicate it effectively to your team.

3: Develop Your Leadership

As we just mentioned, your leadership teams should be leading from the front and understanding the impact change can have on the business and the individuals within it. Invest in programmes to develop your leaders so that they are equipped with the skills, knowledge and behaviours they need to positively drive any change that might arise.

4: Cement Your Team Culture

Having a great culture and team morale will help your team feel supported while they navigate change. This can be fostered through developing a culture that encourages collaboration, innovation and open communication. Create opportunities for your team to share ideas and learn from each other’s perspectives so these concepts are not foreign when change arises.

5: Promote Flexibility

Foster a mindset of flexibility and adaptability among your team by encouraging them to embrace change as an opportunity for growth and learning. Create a supportive environment where employees feel empowered to innovate and learn from any mistakes. In return, let your team know where they can access support and resources to allow them to continue succeeding in their role throughout periods of change.

6: Consult The Experts

Sometimes it can be hard to know what areas you need to focus on when developing change readiness procedures. For times like these, you can call the Spice Gals! As professional HR experts, we understand the impact change can have on a business and the individuals within it. That’s why we want to help you develop effective change readiness. Get in touch with us now to discuss how we can help you prepare for inevitable change.

Are You Prioritising Employee Wellness?

Mental Health Awareness Week is 18-24 September this year.

It’s a fantastic initiative that shines an annual light on the importance of employee wellness and good mental health.

This year the focus of Mental Health Awareness Week is equipping yourself with proven tools to boost your mental health.

We thought we would explore this concept in relation to the workplace, as this can be an area of prolific stress for many people.

So, this September (and beyond), let’s shine a light on how important it is to prioritise employee wellness and the ways that you can do that in your workplace.

Are You Prioritising Employee Wellness?

Prioritising employee wellness is an important part of being a responsible employer. But wellness is not just attributed to one thing. To achieve true employee wellness, you should look at things holistically. These are some of the areas you should be considering:

Physical Health

Physical health and mental health are closely connected. So, it stands to reason that encouraging good physical health can positively influence your team’s mental health.

Regular physical activity triggers the release of endorphins, dopamine, and serotonin in the brain. These chemicals are known as “feel-good” neurotransmitters and play a crucial role in regulating mood and reducing feelings of anxiety and depression. Getting active also helps to lower your cortisol levels, allowing your body to better manage and reduce stress.

All this activity contributes towards better sleep, improved cognitive function, stronger self-esteem, and greater emotional regulation from a strong mind-body connection. Basically, strong physical health is good news for employee wellbeing!

How can you achieve it?

Here are some strategies you can use to encourage good physical health in your workplace:

  1. Wellness Programmes: Fitness challenges, health assessments, and nutrition workshops are all examples of ways you can get your team to focus on their own physical health.
  2. Active Workspaces: Give your team the chance to be passively active with things like standing desks, walking meetings, and space for stretching or moving around.
  3. Active Commuting: Make it easy for your team to use a bike or their feet to get to work by providing bike racks, showers and changing facilities.
  4. Workplace Fitness: You could even arrange on or offsite fitness classes, yoga sessions, or group walks – promote them well and make the options easily accessible.
  5. Supportive Policies: Support good physical health with policies like paid time off for medical appointments, discounted gym memberships, flexible working hours to play sports or participate in other physical activities and allocated physical activity breaks.

Financial Health

Financial problems can be a common source of stress and anxiety, which can negatively impact mental health of your team. After all, it’s hard to be relaxed and happy when worrying about money.

Financial health is a growing concern in the current climate. The cost of living seems to rise weekly (without much sign of slowing), and it doesn’t help that a potential recession is looming. Protecting the financial health of your team can give them a greater sense of security, improved relationships and better quality of sleep, which all contribute to stronger mental health.

How can you do it?

The first step in creating an environment of good financial habits is to ensure you pay your team correctly and on time for every pay cycle. Then, the second step is providing opportunities for good financial education.

Education around Kiwisaver, budgeting, medical insurance, and general financial awareness are very important to share. It’s also important to educate your team that good financial health is a gradual process and can require consistent budgeting, saving and planning to achieve. There are some excellent resources to support this education process on Sorted.

Finally, keep an eye on the individual members of your team to ensure that financial stress isn’t having a significant impact on their mental health. Make sure you have the appropriate support from trained mental health professionals to call on if you feel that financial stress is setting in.

Checking In

Regular check-ins with your team can help to promote good mental health in the workplace. It is an opportunity to foster open communication, show recognition and appreciation, offer feedback, problem solve, and affirm the support system that is available to them. These check-ins contribute towards maintaining a positive work environment and fostering wellbeing amongst your team.

How can you do it?

Make regular check-ins a priority for team members that are on site and those that work remotely too. That personal touch will remind them that they are a key part of the organisation.

These catch ups can be an informal chat or a more structured meeting. Try to connect with each member of your team monthly at least, or more regularly if you see that anyone is struggling.

Work/Life Balance

Striking the right balance between professional responsibilities and personal life can result in reduced stress levels, increased happiness and improved mental wellbeing, which are all essential for good mental health.

But it’s important to remember that balance can look different for everyone. Depending on the individual, balance can involve setting personal boundaries, managing their time effectively, having flexible conditions, and having their needs communicated and heard. Achieving balance is an ongoing process and adjustments might be needed as circumstances change.

How can you achieve it?

As an employer, you can play a crucial role in helping your team achieve a healthy work/life balance. And it is worth achieving it too. Managing to create an environment of balance can lead to increased job satisfaction and productivity, plus all-round positive vibes.

Here are some ways you can help your team find their balance:

  • Flexible working hours and the potential to work remotely (if possible)
  • Set clear job and performance expectations and listen to feedback about whether the expectations are realistic and workable
  • Cut out unnecessary meetings and encourage collaborative communication channels instead
  • Monitor and manage workloads to prevent excessive stress
  • Encourage regular breaks during the day and longer-term annual leave to recharge batteries
  • Provide time management training
  • Encourage disconnecting from work related duties outside working hours
  • Have your managers model healthy work/life balance behaviours to lead by example
  • Provide training on how to set appropriate boundaries so that work does not encroach on personal time

Lead From The Front

There is a reason that flight attendants tell you to put your own mask on before helping others in an emergency. You can’t possibly help anyone else if you don’t have your own ducks in a row first! This applies to mental health in the workplace too.

It is important for leaders to consider their own mental health and lead from the front in this area. Burnout is a real threat for everyone, you are not immune just because you are management. In fact, you can be at greater risk due to the pressure of the role. So, ensure your managers and team leaders continue to look inwardly as well as caring for their teams.

Let’s Talk About It

Encourage your team to talk about any problems they are experiencing in the workplace. This will help to encourage perseverance and consolidation at the same time.

Communication will be a big part of highlighting the importance of good mental health in the workplace. So, you want to empower your managers with valuable tools that allow them to help others through effective communication and understanding.

How can you do it?

Having a mental health first aider in your workplace can be invaluable. If you don’t currently have one, visit Tepou for a list of accredited instructors.

You should also ensure there are plenty of Mental Health resources available for your team. A great place to find these resources is on the NZ Mental Health Awareness Week website.

Prioritising Employee Wellbeing And Mental Health

We don’t have to tell you that employee wellness is really important. Without it, you can’t hope to have a positive workplace with happy and productive employees.

So, how do you put employee wellbeing at the forefront?

A great way to do it is to engage the services of an expert HR team. HR will ensure you shine a spotlight on the HUMAN element of your workplace; after all, it is literally in the name! Rest assured that HR experts know a thing or two about building great, positive spaces for humans in the workplace.

Sometimes it can be difficult to establish whether you have effective employee wellness policies or if there are some areas that might need work. The team at Spice HR are some of those HR experts that can help you to establish the right wellness practices to suit your team and management.

Get in touch with us today to make your employee’s wellbeing a priority.

How To Create Inclusion With Cultural Diversity In The Workplace

The world is an amazing place. Packed full of rich cultures, there are people from every corner of the world who have something unique and beautiful to offer. 

Which is why celebrating the richness of the world’s cultures is the focus of World Cultural Diversity Day. Held every year on 21 May, its purpose is to generate social cohesion and promote intercultural dialogue to help achieve peace and sustainable development.  

So, with this important day looming, we thought it was the perfect opportunity to explore the importance of embracing cultural diversity in the workplace. 

Let’s look at what workplace cultural diversity is, why it is beneficial for your business and how you can create an inclusive workplace culture for all. 

How To Create Inclusion With Cultural Diversity In The Workplace 

Recognising Cultural Diversity In The Workplace 

New Zealand is an incredibly diverse place. We have a large range of cultures, ethnicities and religions living in our beautiful country. Recognising this cultural diversity in the workplace is not only essential, but it can also be very beneficial! 

Employees from different cultural backgrounds work alongside each other every day. So, it’s imperative to recognise the needs and values of the different cultures, ethnicities and nationalities amongst your team.  

Successful businesses are increasingly those that recognise the importance of promoting cultural diversity in the workplace and who take deliberate steps to create inclusive environments, allowing team members of all backgrounds to thrive. 

What Embracing Diversity Can Do For Business 

There are many reasons to embrace cultural diversity in your workplace. Firstly, as we’ve already mentioned, we live in a diverse society, so any number of cultures can be represented in a workplace. Recognising and embracing that allows people to be comfortable in their workplace and allows them to be at their best every day. 

When people are comfortable, they thrive. Being part of a diverse and inclusive environment creates increased creativity and innovation, improved problem-solving abilities, and a better understanding of different perspectives and ideas. Creating a welcoming workplace culture that values diversity promotes a place of respect for all team members. 

Aside from the team culture aspect, it is important to note that many younger employees (who make up a growing proportion of workers) hesitate to join organisations with poor ethics and diversity. So, it could actually be detrimental to your business to ignore the diversity that no doubt exists in your workplace! 

The Benefits Of Workplace Cultural Diversity 

Cultural diversity can bring many benefits for both employers and employees. Some of the key benefits are: 

  • Better understanding: Working with people from different cultural backgrounds brings the opportunity to learn from each other and gain a better understanding of different customs, beliefs, and values. This can lead to an overall greater cultural awareness and more sensitivity, which can improve communication and collaboration. 
  • Improved customer service: Having employees who understand and can relate to different cultural groups can be a real advantage in terms of customer service. Customers will feel more comfortable and valued when they encounter employees who share their cultural background or are sensitive to different cultural needs. 
  • Greater innovation: A diverse workplace brings together people with different backgrounds, skills, experiences, and perspectives. This can lead to greater creativity and innovation as employees are consistently exposed to new ideas and ways of thinking. 
  • Improved problem solving: As well as innovation, diverse teams are often better equipped to solve complex problems. That is because they bring different perspectives and approaches to the table. This can result in more effective problem-solving and decision-making company-wide, giving your business a competitive advantage. 
  • Employee retention: When employees feel valued and respected for their unique contributions and perspectives, they are more likely to be engaged and committed to their work. This can lead to higher levels of job satisfaction and lower turnover rates
  • Increased profits: Being known as a culturally diverse company earns you a great reputation, both as an employer and as a company of choice for customers. People who align with your company values will choose to shop with you, potentially leading to increased profits. 

How To Embrace Cultural Diversity In The Workplace 

Creating a harmonious, culturally diverse workplace doesn’t have to be hard. Here are some of our best tips to make it happen: 

Company Values 

Consider ways that you can tie your organisation’s core values to your employee’s personal principles. This will give them a strong connection with your business. Not only does this help to create cultural diversity in the workplace, but it can also increase engagement within your team and improve staff retention. 

Conscious Recruitment 

When you recruit consciously, you are aligning your hiring process with your organisation’s mission and long-term goals. It involves looking at each candidate in depth, not only to assess their skills, but also how they would fit into your organisation as a whole and whether they believe in your mission and align with your values.  

The great thing about recruiting in this way is that you can share your values around cultural diversity to avoid bias when hiring. 

Celebrate Different Cultures 

We can all learn a lot from each other whether it be skills, knowledge or cultural experience. By celebrating different cultures in your workplace, you can integrate and recognise other cultural values and points of view for greater understanding and communication. 

Encourage inclusion by hosting shared cultural lunches and recognising specific festivals or other significant dates. Not only are you promoting learning and acceptance, but you can all have a great time while doing it! 

Adopt Flexibility 

You may find that people from different cultures have different needs in the workplace. So, adopting flexibility will allow you to cater for everyone. Get to know your team members and ask them what their individual needs are. Then, come up with a way that each employee can maximise their opportunities while still adhering to their culture. Remember, one size does not have to fit all! 

Encourage Communication 

We may not all speak the same native language, but we can all still achieve excellent levels of communication. Ensure you have a workplace that creates spaces for open and honest conversations. Address conflict as soon as it arises and encourage awareness and respect amongst your team. 

Consider Cross-Cultural Awareness 

You may even choose to undertake a cross-cultural awareness programme within your organisation. This is a form of training that helps all your team understand and respect the cultural diversity that exists within their workplace. It helps address language barriers, and specific cultural communication styles while promoting being open to the differences in each culture without stereotyping or bias.  

Embracing Cultural Diversity 

Diversity is part of what makes the world a fascinating place and promoting inclusion in your workplace can have many benefits for employers and employees. 

So, if you are ready to embrace diversity in your workplace, we are ready to help you do it. Chat to the Spice Gals today about how to create an environment of inclusion. 

Christmas Is Coming: Let’s Wrap The Year Up Positively

 

Christmas is just around the corner. 

While you might not be ready for it yet, the silly season will stop for no one!

That means there is only so much time to get everything wrapped up before the end of the year. But there is also a silver lining to the situation. 

The good news is that Christmas creates a great opportunity to celebrate the successes of the year and signals an appropriate time for a well-deserved break.  

So, how do you make sure everything is wrapped up in time and you are ready for Christmas? 

We’ve got all the info you need right here. 

Celebrate the Year 

As the year draws to a close, it is the perfect time to celebrate all the great things that have happened in the last 12 months. These achievements don’t all have to be enormous ones, it is appropriate to celebrate all the small things as well. 

Thank your team for all that they have done this year. After all, it hasn’t been an easy one. With the pressures of Covid, rising inflation, and the ongoing navigation of a new normal after the last couple of years, they deserve a giant thank you! 

Don’t worry about it feeling cheesy. Sometimes a bit of cheese is worth it! Especially as it will remind your team that they are respected and valued by you.  

It is also vital that you create the right kind of feel moving into the new year. It’s time to look forward with a positive outlook. So, finishing this year on a positive and celebratory note will help set your team up for a great year ahead.  

A cool way to do this is to help your team members set goals to work on in the new year. They should be positive goals that focus on moving forward – perhaps career progression, training and development, or project work. 

Is it Time to Party? 

The annual Christmas party used to be a staple in everyone’s calendar. Then, 2020 rolled around, and the obligatory Christmas party took a backseat. You can revive it again this year or take a different approach to bring everyone together. 

We know budgets are tight, so it doesn’t have to be an expensive event. A casual team BBQ, a potluck dinner, a round of mini golf, or a trip to the bowling alley can all be fun. It’s simply about marking the end of the year and giving your team the chance to connect socially. If your team enjoy some time together in a relaxed and neutral setting, it will only help to build great morale and teamwork in the workplace. 

Don’t forget those team members who are working remotely. Round everyone up and regroup with an end of year get-together. And if it’s not possible to get everyone together in one location, what about an online Christmas party via video conference? Take your party connections to the next level by delivering little gift boxes of treats that can be opened and enjoyed while everyone is “partying”. 

Wellbeing Check 

After a draining year, it is timely to check in with all the members of your team to see how they are really doing. Christmas might not necessarily be a merry time for everyone. So, it is a great opportunity for a wellness check with your team. 

We spend such a large portion of our lives working, so it is important that your team feel mentally safe and valued at work so they can perform at their best. A wellness check can help you determine if that is the case for your people. 

This process is about honest and open conversations, as well as actively listening to what your team members are saying and what they might be reluctant to say. Remind your team of available support options – like speaking with HR, anonymous feedback, or any EAP avenues. 

Christmas Break 

Many businesses will choose to close for a period over Christmas. Will your business be one of them? If so, you will need to ensure you notify all your employees of the closure at least 14 days in advance. 

As part of that conversation, it is helpful to communicate what options your team have for leave. Obviously, they can take this as annual leave if they have enough available. But it is important to provide options for those without an adequate leave balance. You may choose to let them take leave in advance or require leave without pay. 

You can find more information about how to handle an annual closedown period here

The Christmas holidays also mean there are plenty of public holidays to observe. You’ll need to make sure you are following the correct public holiday guidelines for your staff in terms of wages and rostering. This applies regardless of whether you are having an annual closedown period or not. Make sure you are following the rules by checking out the public holiday guideline info here.  

Ready to close the book on 2022? You are not alone there! And if you need help tying up any loose ends or planning for a productive 2023, then the Spice Gals are here for you. 

We can help you navigate the guidelines around public holidays and annual closures or set up the ultimate wellness program for the new year ahead. For any and all HR queries, get in touch with our Spicey team! 

Let’s Check In With Our Mental Health

As Mental Health Awareness Week approaches in New Zealand, the focus of many companies turns towards ensuring their teams are checking in with their mental health. 

This is now more important than ever! 

Sure, we are hopefully over the worst of the pandemic restrictions, but the ongoing repercussions are most definitely being felt. 

So, let’s explore what you can do to check in with your own mental health, as well as the mental health of your team. 

Let’s Check In With Our Mental Health 

Do You Have The Right Support? 

Many people have developed strong skills of resilience in the last few years. Resilience was a vital tool to help navigate the choppy waters of Covid and everything that the virus brought with it! 

Whilst resilience remains an essential skill, we cannot rely on this alone. There comes a time when everyone reaches their maximum point of resilience and it’s important to make sure the right additional resources are in place. 

Consider who you know that could provide key support. It could be a spouse, friend, family member or co-worker. If none of those are suitable, then there are plenty of other options for external support.  

Creating Healthy Habits 

A big part of maintaining good mental health is forming the right habits. Now, that doesn’t simply mean eating healthily and getting enough sleep. Whilst those things are certainly important, you also need to consider your mindset and working relationships.

Relationships in the Workplace

You have probably heard that you draw a lot of energy from the people that surround you. So, it is vital that the people you spend the most time with have a positive influence on you.

Of course, this is not always possible. You may find that you have someone in your team or workplace that you don’t see eye to eye with. Obviously, you can’t cut these people out – even though you might want to! Rather, mindfully manage the interactions you have with them using the following tips: 

  • Actively listen 
  • Stay calm 
  • Stick to the facts 
  • Keep the interactions positive
  • Show empathy – try and see things from their perspective
  • Don’t take things personally
  • Take a pause when you need to 
  • Focus on the result or end goal that you’re after

Mindset 

Mindset is another large component of good mental health. Having a positive state of mind can really help to improve wellbeing, productivity, and confidence. So, how do you create good mindset habits? Well, here are some of our favourite tips:  

  • Squash the negative self-talk and celebrate wins – no matter how big or small
  • Stop comparing yourself to others – accept yourself for who you are and recognise the value you add
  • Be mindful and appreciate the good things in life 
  • Recognise and accept your emotions to process them easily 
  • Only focus on what you can control
  • Learn from your mistakes 
  • Practice a ‘glass half full’ mentality

Building Workplace Mental Health Awareness 

Whilst it is great to recognise and celebrate good mental health during Mental Health Awareness Week, we really want to encourage workplace practices that last all year round. 

Here are some great ideas to consider: 

  • Introduce ME Days: everybody has days where they simply don’t have the energy to adult! A ME Day (or mental health day) is the perfect solution. It’s a day kept separate from annual leave, where your team members can take time off. A day to recharge the batteries, if you will! 
  • Wellbeing committee: show your team that you value wellbeing by setting up a committee dedicated towards it. This allows nominated staff and management to consult on wellbeing issues to create a positive environment for everyone in the workplace. 
  • Wellbeing programme: get serious about improving and maintaining good mental health at your workplace by establishing a formal wellbeing programme. The programme could include all the things your team value – flexible working hours and conditions, onsite fitness, healthy food options/education, assistance programmes… whatever works for your people. 
  • Five Ways to Wellbeing: The Mental Health Foundation of NZ has created plenty of useful 5 Ways to Wellbeing resources to download and implement within your workplace.
  • Workshops: The cool thing about professional development is that it doesn’t need to be role specific. There are plenty of types of training centred around resilience and psychological safety that can truly empower your team. 
  • Employee Assistance Programmes: Alongside traditional EAP Providers, if your budget doesn’t stretch that far check out the Xero Assistance Programme. This offers Kiwi small business owners, their employees and family members access to free and confidential counselling and support until the end of the year – regardless of whether you are a Xero customer, or not!  In addition Xero ,have a lot of useful free support resources for businesses – check them out!  

Supporting good mental health should be an essential focus for all NZ businesses. If you feel as though you need help developing or expanding your workplace wellbeing programme, then the Spice Gals are here to help. Get in touch with us today

 

How To Boost Workplace Wellness This Winter

Winter wellness – it’s all about rugging up warm, getting that flu jab and staying home from work if you’re unwell, right? Well, that’s part of it.

But have you thought about how you’ll care for the mental wellness of your team this winter – particularly at work?

Deadlines, demanding customers, COVID-19 worries, long hours, remote working – the list of things that can knock our wellbeing at work is endless. And the long, grey winter months can make it all feel so much worse. But improving our mental wellbeing is priceless.

So, how can you ensure you are being an ethical leader and creating an environment of winter workplace wellness? Read on to find out.

How To Boost Workplace Wellness This Winter

Why Workplace Wellness?

Good mental health at work and good management go hand in hand. There’s evidence that workplaces with high levels of mental wellbeing are more productive. According to WorkSafe NZ, focusing on mental health in the workplace is essential because:

  1. It’s good for business. When people are happy in their environment, they are more productive, take less sick leave, and are more likely to remain in their jobs for longer.
  2. It’s a legal obligation under the Health and Safety at Work Act (which is as much about mental health as physical health!)
  3. It’s a moral and ethical obligation for all of us to do the right thing by one another.

Workplace wellness creates a better working environment for everyone, so it becomes a pleasure to be at work despite the dreary weather outside!

Navigating The Winter Blues

The winter blues are a well-known phenomenon. They are most heavily felt throughout the workplace. As the temperature drops and the weather worsens, it is harder to get those sunlight hours that our bodies desperately crave.

As a manager, it is your responsibility to acknowledge that your team may be feeling those winter blues and have a plan to combat their impact as much as possible. One of the easiest ways to do that is to regularly check in with your team – individually and in a group setting.

Encourage open lines of communication so that your team can discuss issues or problems they are facing, have constructive conversations so that they can build resilience, and develop perseverance.

A Guide To Improving Mental Wellbeing In The Workplace

Here at Spice HR, we believe that good mental wellbeing at work is crucial, which is why we support the Five Ways to Wellbeing developed by New Zealand’s Mental Health Foundation.

Whilst these are general principles, they can be practically applied in the workplace. Here are the five areas your team should focus on for great workplace wellness this winter:

  1. Connect

Listen and talk, be present, feel connected. Speak up when you need to, and listen to others. Keep the communication lines open by encouraging discussion

2. Give

Give your time, knowledge, and presence – an essential part of connecting!

3. Take notice

Recognise the good things that your team are doing and the things that spark their creativity and joy. Even the little things count. Appreciate them!

4. Keep Learning

Embrace new experiences, see development opportunities, and provide ongoing learning experiences for your team members.

5. Be Active

Encourage your team to keep active throughout the day even if their role requires them to be at a desk. Do what you can, help them enjoy what they do, and don’t forget to move your mood and your body! Just move – no matter how you do it!

Here at Spice HR, we think that number 1 is particularly crucial: Connect. Many struggling with mental wellbeing try to hide their feelings, afraid of other people’s responses. If you create workplace cultures where people can be themselves, they will speak more freely about mental health concerns and reach out for help when needed. It all comes down to open lines of communication.

Are You An Ethical Leader?

Part of supporting good mental health in the winter workplace is ensuring you behave like an ethical leader. That means taking the time to build a healthy workplace environment for all of your team members.

Ethical leaders tend to choose people over financial reward. While economic growth is essential for many businesses, you will struggle to achieve your goals if you don’t have the buy-in of your people. That means balancing your decision-making to ensure you are doing the right thing by your employees and doing what is best for the business.

There are plenty of ways you can do this. But ultimately, it comes down to creating an environment in which people want to work. An environment that embraces excellent communication. One where people’s opinions and ideas are respected, management show transparency and shares information, and staff feel heard.

Ensuring your team leaders and management have a sense of empathy is vital to supporting their staff appropriately.

Ready To Spice Up Your Workplace Wellness?

Achieving great workplace wellness can be challenging at any time of the year, yet that challenge increases significantly during the winter months.

Need more guidance to improve mental wellbeing in your workplace? Reach out to the Spice Gals!

Spice HR support small and medium businesses who need help getting HR frameworks in place – and we love helping businesses boost staff wellbeing.

So: stop right now, thank you very much – and drop us a line!

How Employee Engagement Surveys Help You Listen To Your Team

To say that it has been an interesting couple of years in business is somewhat of an understatement!

Since 2020, we have had to transform the way we work.

The global workforce has had to adapt to a unique set of circumstances and working conditions.

And as we settle into a new kind of normal here in NZ, we realise how far we have managed to come in flexibility, adaptability and agile business practices.

So, how do your team feel about it all?

Are they coping with the working conditions, has their behaviour changed and how are their interactions?

A great way to discover the answers to these questions is via employee engagement surveys. Now, you may have been conducting these before the world descended into madness. And if you were, it’s time to check if your survey questions are still relevant.

Let’s explore the benefits of employee engagement surveys and how you can conduct valuable ones at your workplace.

How Employee Engagement Surveys Help You Listen To Your Team

What Are Employee Engagement Surveys?

Employee engagement surveys are essential to the health of any organisation. They allow your team to deliver anonymous input on how they’re feeling and get any frustrations out. Team members who are struggling with something can express their real opinions.

This channel allows for honest communication, providing a true measure of team engagement.

Engaged employees are your top performers. They set the tone for everyone else, work hard, and positively portray your brand and values to customers. Other employees gravitate towards them. On the flipside, team members who may be disengaged or dissatisfied can also affect your organisation – negatively. And the longer you let their dissatisfaction simmer, the worse things can get.

Conducting regular employee engagement surveys can help you keep your finger on the pulse of your team and gives you the opportunity to make timely changes as issues are identified.

Talking And Listening: Step It Up!

Surveys are one of the best ways for you to discover how your employees are feeling.

Most businesses perform annual surveys, often alongside performance reviews. This is a good start, but annual surveys alone may not be enough to measure employee engagement. Why hold out until your scheduled annual survey, when it may be too late to change by then?

Employees change roles frequently these days, and you can’t wait months to find out you have a team-wide problem or someone who’s deeply dissatisfied at work. It’s also valuable to know what is working well in your team and how you can develop that further.

Using short surveys to take the pulse of your team members on a more frequent basis reminds them regularly that their concerns matter and keeps you up to date on how engaged they are.

The Survey – And Beyond

So, how do you get your employee engagement surveys underway and ensure they are valuable?

Firstly, you need to get your team’s buy-in about how valuable this exercise can be. You want them to see this as a way to positively contribute to their work environment rather than a time-consuming exercise! Part of that is making sure you follow through on the feedback they provide by taking action and changing things that aren’t working as they should.

Secondly, you need to include pointed questions that will give you actionable responses. Asking something vague like, “how is your work environment” could draw any number of responses. But a more specific question like, “are you feeling supported in your work environment” will provide actual data you can work with.

Think about key questions that will help your employees give you the responses you need to develop a productive and positive workplace.

Reading The Responses

There are plenty of resources available that can guide you on what to ask your team – that’s the simple part. But it’s also worth thinking about how you’ll productively use the answers they come back with.

Here are some questions to ask yourself as you review the survey responses that can help channel your survey into productive change where that’s needed.

As you’re considering your team’s feedback, ask yourself:

  • How has staff behaviour and interaction changed since the last survey?
  • What is your team’s wellbeing like?
  • Are they feeling supported, and do they have the right processes and tools in place to be successful?
  • Are we still communicating in the same ways?
  • Are there more people working remotely and how can we overcome disengagement in screen-based relationships?
  • Do we need more person-to-person time?
  • Do we have the right support, systems, processes, tools, and communication channels in place?

Adapting To A New Climate

Chances are the recent switch to more remote work and time off for isolation or illness may have had an impact on in-person time with your team and how you communicate. Review how this is working. Your staff may need more frequent face-to-face check ins. If that’s not possible, consider how you can step up your screen-based communications to avoid any disengagement.

Consider how to handle disputes or dissatisfactions that may have come to light via the survey. The most difficult conversations are much better done in person, so ensure you find a way to make that happen. If you need to give feedback on a negative survey response, get face to face with that employee.

Keep Talking – In The Way That Suits Your Employees Best

Open channels of communication and having opportunities to speak and be heard are essential to employee satisfaction. But everyone is different. Surveying your team can also help you to understand their different styles of communication and allow you to adapt this on an individual basis to get the best results.

Want some advice on conducting employee surveys – how, when and what to ask?

Ask the Spice Gals! We support small and medium businesses with friendly, helpful support on all things employment related. Give us a call today!

How To Tackle Hiring and Onboarding New Staff Remotely

Many things became redundant during a pandemic – travel, music festivals, alarm clock sales (yes, really!) and for many, the good old office work environment.

But businesses still need to keep moving forward. They still have to serve their customers, source their supplies, and recruit and train new staff – only, all these “business as usual” processes look a lot different now than they did pre-COVID.

At Spice HR HQ, we’ve experienced changes too: our dynamic duo has become a beautifully rounded team of five.

We personally experienced what it’s like recruiting, hiring, and onboarding new staff remotely – a process that may be daunting for those new to the world of managing remote employees.

In this blog, we’ll explore how recruiting and onboarding are done differently over lockdowns and post-COVID and offer some insight on how to approach it with your business.

But first, we’d love to introduce you to the newest Spice Gals on our team.

How To Tackle Hiring and Onboarding New Staff Remotely

Let’s Talk About Spice

2021 was a year of growth for Spice HR, which meant we were able to bring a few fresh faces onto our team.

Pre expansion, you would be communicating with the original Spicey duo, Nicole and Nichola – but now, your documents and emails may be crafted by Justine, Bianca or Nina.

Let’s do a brief intro so that you can put a face to each new name:

Justine

Justine has more than 20 years of management experience, bringing a wealth of knowledge to the team. She has a passion for helping others thrive and for encouraging equity and inclusion. She believes there are always opportunities for improvement, continued personal growth, and doing the right thing, even when no one is looking.

Nina

Nina has a new HR degree under her belt, along with a past life as a manager. She has a passion for all things HR and has come on board to help our clients with their HR projects. When she’s not neck-deep in HR, Nina is running around after her toddler or out and about exploring the best places to grab a bite to eat.

Bianca

Bianca is our Spicey queen of all things admin. With 20 years in the workforce to back her up, she’s the one taking care of all the details and making sure everything runs smoothly. Like any good Spice Gal, Bianca is always up for a challenge and will often dive into the world of HR to lend the rest of us a hand. Like most Aucklanders, Bianca is looking forward to jumping on a plane and travelling again when the opportunity arises.

There you have it – with five members, we’re now officially as big as the actual Spice Girls and well on our way to Spice Gal World Domination!

Our newest team members have been onboarded and enveloped in the warm glow of our spicey culture. If you’re wondering how that works in times of lockdown and remote work, keep reading for some insight.

Things To Consider When Hiring and Onboarding New Staff Remotely

While the fundamentals of recruiting and onboarding remain the same, the process may look a little different. Due to lockdowns or location, some managers may not meet their employees in person before hiring, but that doesn’t need to be an issue.

In fact, thanks to digital advances driven by the pandemic, it’s now easier than ever to take care of hiring and onboarding new staff remotely. Let’s take a closer look at each part of the process.

Recruiting Remotely

The right fit remains one of the most important aspects of recruitment. And getting the right fit means effectively marketing your employee value proposition. To attract an employee who embraces and enhances your culture, you must be able to describe and demonstrate that culture.

This goes further than just your job advertisement or position description. Put some thought into how your brand appears from the outside looking in, via social media, your website, and word of mouth from previous and current staff.

Share pictures and videos online of how your team collaborates, even in a remote work environment. Talk about your camaraderie in an authentic way, and work on building genuine connections between your existing employees to organically build a great culture that’s visible to all.

Virtual interviews are often more efficient than in-person interviews and can be less daunting for candidates. Zoom or Teams are usually the go-to methods here, and most people are more than familiar with how they work by now!

When it comes to paperwork, it’s now possible to do it all digitally. Even contracts can be signed virtually using a tool like DocuSign or HelloSign. That means a faster, more efficient hiring process. And if you’re lucky enough to have an HRIS, then it’s all automated for you!

Onboarding New Staff Remotely

How does onboarding new staff remotely work? You can’t give them an office tour and introduce them to your team during a morning coffee break, so what’s the procedure?

Well, setting expectations is still crucial, so it’s important for managers to communicate with a new hire before their first day on the job. This is an opportunity to provide any documents or materials that they need to understand how your business works.

Share your values and culture in ways that feel appropriate; written documents followed up with a Zoom call for a more in-depth chat is a good start.

You’ll also need to share copies of your code of conduct, employee handbook and any other documents that can help your new hire integrate into the business smoothly.

How Do You Onboard Remotely?

One on one and group video calls will be needed to introduce the team, and these should continue regularly to ensure that camaraderie and connection develops between your employees.

You may even want to set up a mentor or “buddy system” so your new hire has a closer relationship with a specific person (whether that’s their direct manager or a colleague) – someone who’s on-call to help them navigate their new role.

Bear in mind that it can take a little longer for someone to integrate into a new work environment remotely. They don’t have the opportunity to interact with managers and colleagues as organically as they would in an office environment.

Give them the time and resources they need, and don’t assume that if they’re quiet, they’re doing just fine. Managers must be proactive and check-in, ask for feedback, and be ready to provide more support if needed.

Spicing Up Your Hiring and Onboarding

It can be tricky to navigate the process of hiring and onboarding new staff remotely in this world of post-pandemic business.

If your business needs some support to recruit and onboard new team members – remotely or otherwise – the Spice HR team are here to help.

Contact us to find out what we can do for you.

How to Keep On Top Of Health and Safety at Work

 

With a recent move back to Red, and confirmation that the dreaded Omicron has arrived in NZ, it’s time to revisit your Health and Safety guidelines to make sure you’ve dotted all the I’s and crossed all the T’s.

Health and safety at work has sure got more complicated over the last few years. But as we try to settle into the new normal  it could be time to get back to basics.

If some of your health and safety tasks disappeared off your radar as you dealt with a million other things, you’re forgiven. We’ve all been rather busy just trying to stay afloat. But health and safety at work isn’t something that should be neglected, especially now.

Health and safety at work can feel like an overwhelming task, but really, it’s not so daunting if you take it one step at a time.

Let’s help you get back on track by going through some of the basic checks you need to do to get health and safety sorted at your workplace.

How To Keep On Top Of Health and Safety at Work

Stay On Top Of The Rule Changes

So much has changed over the last few years, and it may feel like the rules evolve every couple of weeks, but one thing has not changed – and that’s your obligation to provide a safe work environment for your employees.

Granted, that may be more complicated than it used to be, but the law is still the law, and there’s no excuse for failing to comply with it.

As such, it’s vital for employers to know the latest rules around COVID-19 for their specific industry and business.

Make sure you get clear on PPE guidelines and regulations at different traffic light levels, and be proactive about reaching out for advice if you’re confused.

There are plenty of great websites out there packed full of information. Here are some excellent resources to get stuck into if you need a little extra insight:

Addressing health and safety concerns

Employment New Zealand’s guide for workers at different COVID-10 alert levels

Vaccinations and work – Unite against COVID-19

Managing health and safety – Worksafe

Health and safety during COVID-19

Get Your Docs Up To Date

We know that paperwork is not everyone’s favourite thing, but it is an essential part of effectively managing health and safety at work.

While the law doesn’t specifically say you must have H&S documents, the Health and Safety at Work Act 2015 does require you to take all reasonable steps to provide a safe working environment for your staff – and your documentation is a key part to being able to show that’s just what you’re doing.

This also means communicating effectively and keeping everyone informed, and if your docs aren’t up to date, they’re not going to do the job. So now’s the time to review your policies, info sheets, signs, flowcharts, and procedures to ensure they are updated, clear, relevant and accessible to your entire team.

For guidance on writing H&S documents, check out this great resource from Worksafe NZ:

Writing for Health and Safety 

Train Your Staff

Staff training is an essential factor in taking care of your employees’ health and safety at work. This is stated in the H&S in Employment Act, which states that you must ensure your workers have the appropriate knowledge and experience to do their job.

Training your staff in health and safety isn’t just about ticking the boxes, though. Equipping your team with the skills and knowledge they need to do their jobs safely and effectively reduces workplace accidents and injuries, enhances productivity, boosts morale, and saves your business money in the long run.

If your H&S training has fallen through the cracks, this is the perfect time to get to it!

Be Mindful Of Mental Health

Health and safety at work isn’t just about eliminating or minimising the risk of physical harm. Employers must also take steps to support and manage their employees’ mental health.

Many people are experiencing increased anxiety over returning to on-site work, so it’s crucial that organisations prioritise psychological safety alongside physical safety in the workplace.

As you welcome your employees back to on-site work, find ways to help build resilience, create wellbeing, add flexibility into their routines, and provide resources to those who need extra support.

Our blog Let’s Talk Mental Wellness at Work has lots of spicey info and valuable resources if you’d like to know more about supporting mental wellness in the workplace.

 

Feeling a tad overwhelmed about health and safety in covid times?

Never fear; the Spice HR team is here. We can help you get your head around workplace H&S and find your new normal. Get in touch today to find out more.